1The Service
1.1 Design services. Picasso Fusion provides design-as-a-service through free trials and paid subscriptions. Depending on your selected pack or plan, we produce and deliver design assets such as social media graphics, print-ready designs, and short videos, each a “Deliverable”, within the turnaround targets stated for that pack or plan.
1.2 Paid-plan details. When starting a Free Trial or purchasing a subscription, you may select a monthly or annual plan. The Deliverables, monthly allowances, price, billing cycle, and turnaround targets applicable to your selected plan are shown before you start the Free Trial or complete checkout.
Monthly plans are billed one month at a time. Annual plans are purchased for a twelve-month subscription term and billed in advance as one annual payment, unless expressly stated otherwise at checkout.
1.3 Free Trial. Eligible Clients may receive one (1) complimentary Deliverable during a seven (7)-day free trial (“Free Trial”). The Client may select that one Deliverable from any design type included in the pack selected when starting the Free Trial. The Free Trial includes one Deliverable in total—not one Deliverable for each design type available in the selected pack. Add-ons and design types outside the selected pack are not included unless expressly stated when the Free Trial begins. The Free Trial allowance is used when we accept a complete trial brief for production. A brief that we reject or return because it is incomplete or outside the selected pack does not use the trial allowance. Any unused Free Trial allowance expires at the end of the seven-day trial period. It has no cash value, cannot be transferred, and does not roll over or increase the allowance under a subsequently purchased subscription. Unless you cancel before the Free Trial expires, the Free Trial automatically converts into the monthly or annual paid plan selected when starting the Free Trial, as described in Section 3.
2Accounts and eligibility
2.1 Account information. You must provide accurate account information and keep it current. You are responsible for activity under your account and for keeping your credentials secure.
2.2 Authority. You must be at least 18 years old and authorised to enter into these Terms on behalf of your business.
2.3 Free Trial eligibility. Unless otherwise stated, the Free Trial is available only once per Client and business. We may reasonably determine eligibility using account, business, contact, payment, device, or other relevant information. Creating multiple accounts or otherwise attempting to obtain more than one Free Trial is prohibited. Existing or previous paying Clients may not be eligible for a Free Trial unless we expressly state otherwise.
3Free Trials, subscriptions, billing, and cancellation
3.1 Free Trial conversion and billing. When starting a Free Trial, you select a pack, choose either monthly or annual billing, provide a valid payment method, and are shown the amount that will be charged if the Free Trial converts into a paid subscription. Unless you cancel before the Free Trial expires, the Free Trial automatically converts at the end of the seven-day trial period into the pack and billing cycle you selected.
If you selected monthly billing, we will charge the monthly subscription price disclosed when you started the Free Trial. The subscription will then renew monthly until cancelled.
If you selected annual billing, we will charge the full annual subscription price disclosed when you started the Free Trial as one advance payment for a twelve-month subscription term. The subscription will then renew annually until cancelled.
Any monthly equivalent displayed for an annual plan is provided for comparison only. The full annual amount displayed before you start the Free Trial will be charged when the Free Trial converts.
Subscriptions are managed through our subscription platform, Chargebee, with payments processed by Razorpay. By starting an auto-converting Free Trial, you expressly authorise us, through Chargebee and Razorpay, to charge your payment method when the Free Trial expires and on each subsequent monthly or annual renewal date until you cancel.
3.2 Price changes. We may change subscription prices by giving reasonable advance notice. A price change will not affect an already paid monthly or annual subscription period. For an annual plan, the price paid is fixed for the current twelve-month subscription term. Any price change will apply only from the next annual renewal after notice has been provided. A price change will not alter the first subscription charge disclosed when you started an active Free Trial unless you expressly agree to the change.
3.3 Failed or non-payment. A successful subscription payment is not required to access the Free Trial. When a Free Trial converts, paid subscription access is granted only after the first subscription charge succeeds. If that charge fails, no paid subscription is created and your ability to submit new briefs will be suspended. If we accepted a complete trial brief before the Free Trial expired, we will still complete that Trial Deliverable in accordance with Section 4.3. If a recurring payment for an active paid subscription fails or is not received on its due date:
- Your subscription is cancelled immediately under Section 10, and your ability to create new briefs is suspended until you resubscribe.
- Cancellation for non-payment does not extend your billing period, entitle you to a credit, or waive amounts owed. You remain liable for outstanding fees, and we may recover reasonable costs of collection.
- Deliverables produced during a period for which payment has not been received are provided on the conditions in Section 5 only once that payment is made in full.
3.4 Pausing your plan.
- You may request to pause an active subscription once you have held that subscription in active, paid status for a minimum of six (6) consecutive months.
- Once eligible, you may pause a subscription in good standing, with no overdue balance, for a minimum of one and a maximum of three consecutive months, up to three months per twelve-month period.
- While paused, we do not produce new Deliverables. Any unused allowance from the monthly allowance period in which the pause began will remain available for the remainder of that allowance period when the subscription resumes.
- For a monthly plan, billing is suspended during an approved pause. Billing and delivery restart from the resumption date, and the next monthly renewal date will be adjusted accordingly.
- For an annual plan, the current annual subscription term and the next annual renewal date will be extended by the length of the approved pause. Monthly allowance dates within the annual plan will shift accordingly. No refund or cash credit is provided for the paused period.
- You may resume at any time. If you do not resume before the maximum approved pause period ends, your subscription will automatically resume.
- An approved pause does not provide a refund or cash credit for any amount already paid.
- A Free Trial cannot be paused or extended.
3.5 Cancellation.
- You may cancel a Free Trial or paid subscription through your account settings or by emailing [email protected].
- If you cancel before the Free Trial expires, the Free Trial will not convert into a paid subscription and no subscription fee will be charged. Your trial access and any unused trial allowance will remain available until the scheduled end of the Free Trial.
- If we accepted a complete trial brief before the Free Trial expired, we will complete that Trial Deliverable in accordance with Section 4.3 even if you cancelled the automatic conversion.
- If you cancel a monthly plan after it begins, cancellation stops future billing and takes effect at the end of your current paid monthly period. You may continue using the Service and any remaining allowance until that date.
- If you cancel an annual plan after the Free Trial has converted and the annual payment has been processed, cancellation stops the next annual renewal but does not end the current paid annual subscription term. You may continue using the Service until the end of that term.
- Cancellation of an annual plan does not result in a prorated refund or credit for unused months, unused allowances, or the remaining portion of the annual subscription term, except as stated in Section 3.6 or as required by law.
- Allowances are not carried over or refunded after cancellation.
- On the effective cancellation date, your right to use completed paid Deliverables and completed Trial Deliverables continues under Section 5. Access to the Service otherwise ends.
3.6 Refunds. No fee is charged before the Free Trial converts into a paid subscription. No refund, credit, or cash equivalent is available for an unused or cancelled Free Trial allowance. Monthly and annual subscription charges are non-refundable once processed, except where required by law or as expressly stated below. Cancelling an annual plan does not entitle you to a full or prorated refund for unused months, unused allowances, or the remaining subscription term. We may provide a refund, correction, or other remedy where:
- A charge was duplicated or processed incorrectly.
- We terminate your paid subscription without cause, in which case we will provide a pro-rata refund for the unused portion of the paid subscription term.
- We materially fail to provide the paid Service and do not correct the failure within a reasonable period after receiving written notice, in which case the available remedy may include re-performance, a pro-rata service credit, or a pro-rata refund, as appropriate.
- A refund or other remedy is required by applicable law.
No refund is available where we suspend or terminate the Service because of your non-payment, unlawful use, Free Trial abuse, or material breach of these Terms, except where required by law.
3.7 Plan and pack changes. You may request to change your pack or billing cycle. Unless otherwise agreed, a plan change will take effect at the end of your current paid subscription period. Until then, your existing plan, allowances, and billing terms will continue to apply.
Plan changes are not prorated. We do not provide partial-period refunds, credits, charges, or allowance adjustments in connection with a plan change.
When the change takes effect, you will be charged the applicable price for the new plan and it will renew according to its selected billing cycle.
4Briefs, revisions, allowances, and your materials
4.1 Your input. You are responsible for giving us accurate briefs and any brand assets, text, logos, photos, or other materials you want us to use (“Client Materials”). Turnaround times start when we receive a complete brief.
4.2 Client Materials. You keep ownership of your Client Materials and grant us a licence to use them solely to create your Deliverables. You confirm that you own or are licensed to use the Client Materials and that our use of them as instructed will not infringe anyone’s rights.
4.3 Revisions and trial completion. You receive up to five (5) revision rounds per Deliverable. Once the included rounds for a Deliverable are used, additional revision rounds may be purchased separately. Revisions to a Trial Deliverable must remain within the scope and design type of the accepted trial brief. A revision may not be used to request a different design type, a new concept, or an additional Deliverable. If we accept a complete trial brief before the Free Trial expires, we will complete that Trial Deliverable and its included revisions even if production extends beyond the trial period.
4.4 Allowance periods and rollover. Deliverable allowances are provided and reset monthly, including under annual plans. An annual plan consists of twelve consecutive monthly allowance periods within the annual subscription term. Unused allowances do not carry over from one monthly allowance period to another and cannot be used in advance. Cancelling an annual plan does not convert unused future allowances into a refund or credit. An unused Free Trial allowance does not carry over into a paid subscription and does not increase the allowance included in that subscription.
4.5 Acceptable requests. We may decline any request that is unlawful, infringing, deceptive, defamatory, hateful, adult, or that would breach a third-party licence on which we rely.
5Intellectual property and licensed assets
5.1 How we build your Deliverables. We create Deliverables by combining original design work with, where appropriate, third-party assets such as stock photos, illustrations, icons, vectors, graphics, fonts, and templates (“Licensed Assets”). We licence these from providers such as Freepik, Unsplash, Pexels, Shutterstock, and Adobe Stock under paid commercial licences that we maintain. Where a specific asset is not covered by our existing licences, we obtain the appropriate commercial licence before using it.
5.2 Use of Licensed Assets. Licensed Assets are used as components of a finished Deliverable and are never sold on their own. They are not the product themselves. Licensed Assets remain the property of their original owners and are used by us under licence.
5.3 What you receive. On full payment for the relevant billing period—or, in the case of a complimentary Trial Deliverable, upon delivery—we grant you the rights we are legally able to grant to use the finished Deliverable, as delivered, for your ordinary business and marketing purposes across your own channels. This includes the value of the Licensed Assets as embedded in that finished Deliverable.
5.4 What you do not receive. Because Licensed Assets are licensed to us and remain owned by third parties, you do not receive a separate right to the underlying Licensed Assets on their own. You agree not to:
- Extract, isolate, resell, redistribute, sublicense, or transfer any Licensed Asset as a standalone file.
- Use a Deliverable or any Licensed Asset within it as the main elementof a product manufactured for resale—for example, print-on-demand merchandise, printed products, or templates sold to others—unless we have first obtained an extended or print-on-demand licence for that use, which may carry an additional fee.
- Register a Deliverable or any Licensed Asset within it, in whole or in unmodified part, as a trademark, logo, or design mark.
- Sell an unmodified stock image as a copy.
We deliver the finished, exported design, such as a flattened image or print-ready file. We do not provide isolated source files of third-party Licensed Assets.
5.5 Logos and trademarks. A design that needs to function as a registrable logo or trademark must be original work and must not be built on Licensed Assets. Tell us in advance if you require this. We will scope and quote it separately as original design.
5.6 AI-generated content. Some Deliverables may include elements generated using AI tools, which we use under the terms of the relevant AI providers. You acknowledge that, under current law in the United States and various other jurisdictions, purely AI-generated material may not be eligible for copyright protection because it lacks human authorship. Accordingly, we do not warrant that any AI-generated element is protectable by copyright, exclusive to you, or enforceable against third parties who independently create similar material. Where we hold rights in such elements, we pass through to you whatever rights we are permitted to grant.
5.7 Our background intellectual property. We keep ownership of our tools, templates, workflows, and know-how used to produce Deliverables. Nothing in these Terms transfers those rights to you.
5.8 Portfolio use. Unless you tell us in writing that you wish to opt out, we may display Deliverables we created for you in our portfolio and marketing and identify you as a Client.
6Your responsibilities when using Deliverables
6.1 Your use. You are responsible for how you use a Deliverable after delivery, including:
- Obtaining any model, property, or location releases needed where identifiable people or private property appear before using the Deliverable in advertising.
- Not implying that any person or brand shown endorses you.
- Not using any asset marked “editorial use only” in advertising or promotion.
- Ensuring your final use is lawful, non-defamatory, and appropriate in your market.
- Clearing any third-party brands, trademarks, or copyrighted content you asked us to include.
6.2 Prohibited uses. You must not use the Service or any Deliverable for anything unlawful, infringing, misleading, or in breach of a third-party licence referred to in Section 5.
7Warranties and disclaimers
7.1 Standard of service. We will provide the Service with reasonable skill and care.
7.2 Disclaimer. Except as expressly stated, the Service and all Deliverables are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We specifically disclaim any warranty that AI-generated or stock-derived elements are copyrightable, original, exclusive, or free from resemblance to other works.
8Indemnification
You agree to indemnify and hold harmless SD Innovations Private Limited and its team against any claim, loss, liability, or expense, including reasonable legal fees, arising from:
- Your use of a Deliverable beyond the rights granted in Section 5.
- Your breach of Section 6.
- Client Materials you provided.
- Your breach of these Terms.
9Limitation of liability
9.1 Liability cap. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms is limited to the total fees you paid us in the three (3) months before the event giving rise to the claim.
9.2 Excluded losses. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
9.3 Non-excludable liability. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law.
10Suspension and termination
We may suspend or terminate your Free Trial, subscription, or access to the Service for non-payment, breach of these Terms, unlawful use, ineligibility for a Free Trial, creating duplicate accounts, providing false information, or attempting to circumvent the one-trial or one-Deliverable limit. Sections 5, 6, 7, 8, 9, and 11 survive suspension, cancellation, or termination.
11Governing law and disputes
These Terms are governed by the laws of India. The courts of India have exclusive jurisdiction over disputes arising from or relating to the Service or these Terms, without regard to conflict-of-laws rules.
12Changes to these Terms
We may update these Terms. We will notify you of material changes through the Service or by email.
Changes affecting paid subscriptions take effect on your next renewal or upon your continued use of the Service after the stated effective date, as applicable.
For an annual plan, changes to pricing will not take effect during the current paid annual term. They may take effect from the next annual renewal after reasonable advance notice.
Changes to Free Trial terms apply to Free Trials started after the revised Terms become effective. We will not reduce the allowance of an already active Free Trial except where required by law.
13Contact
SD Innovations Private Limited, Workafella High Street, New No. 431, 433, 435, 437 & 439 (Old No. 32, 91, 298, 299/300, 301, 302), Anna Salai, Teynampet, Chennai, Tamil Nadu 600018, India. Questions about these Terms: [email protected].